HP Portable Laptop, Student and Business, 14″ HD Display, Intel Quad-Core N4120, 8GB DDR4 RAM, 64GB eMMC, 1 Year Office 365, Webcam, RJ-45, HDMI, Wi-Fi, Windows 11 Home, Silver

I love this laptop
I love this laptop battery life last forever. The keyboard quality is great. It doesn’t sound very clicky clacking it sounds great. I use it for school as the perfect size. Perfect laptop.

HP does not honor warranty
I thought this was just the right PC for us. We don’t need much, web browsing, some gaming, some MS Office work. Yesterday I saw that the laptop OS needed update so started it. Noticed it was taking some time so I just let it do its thing all day. Went to turn the laptop back on that evening, and got a flash from the monitor but nothing else. I knew it wasn’t a power issue because the separate mouse (not included) was lit, indicating it was connected. Tried everything I could think of then went to HP website. HP tells me there’s 15 days left on the warranty (“whew!”) and gave me repair options (phone, chat, local warranty provider [Best Buy]). I chose to go to Best Buy. They worked on the laptop for about 25 minutes, and while I can’t tell exactly what was done, I do know it was a series of keystrokes and a flash drive. Geek Squad hands the laptop back to me and tells me it’s a hardware issue and not worth the cost of repair. I take the laptop back home and get in a chat with technical support. They have me do what appears to be the same steps Geek Squad did. Then they tell me I need an empty flash drive to reset/reinstall the BIOS. Now I’m not really that tech savvy, but I know enough to tell the technician that all the steps that they have had me do I already had done by Geek Squad, their authorized repair center. Tech tells me that without doing that last step with the empty flash drive they cannot determine that it is truly a hardware issue (really??!) and that they won’t be able to give me a repair/replacement if I don’t take that last step.Sorry, HP, but you cannot convince me that the cost of a replacement laptop is worth more than the bad taste in my mouth, and my withering review (not only on Amazon, but to anyone who asks) of your inability to honor your very limited warranty. I can’t imagine why you wouldn’t send a replacement of a low-end laptop just to keep positive goodwill towards your customers. And it’s why I strongly suggest anyone reading this review to search for a different unit.

Reliable, sleek, and ready for productivity
This HP laptop is a fantastic choice for everyday computing. It boots up quickly, runs smoothly, and is ideal for work, school, or casual use. The design is slim and modern, making it easy to carry around whether you’re at home, in the office, or on the go.One of the best perks is the included 1-year subscription to Microsoft 365, which gives you access to Word, Excel, PowerPoint, and more—perfect for students and professionals alike. The display is bright and crisp, and the keyboard is comfortable for extended typing sessions.Battery life is solid, performance is dependable, and HP’s build quality feels durable. Overall, this is a well-balanced laptop that offers excellent value—especially with the Microsoft 365 bonus included.

So far so good!
Looks and works like it’s brand new. No scratches. However, I only had it for an hour so I will update this if I have any issues in the near future. So far the connectivity is awesome, speed is decent, keyboard quality good, unsure about battery life so far.

It didn’t come with an Australian wall power plug

Esta súper bienEs pequeña y casi no pesaYa la empecé a usar para mis clases y todo excelenteEs rápida y funciona bien.

Excellent comme outil de travail au bureau.