Orbitell 1080p Wireless Wi-Fi Video Doorbell Camera with Two Way Audio, Night Vision, Cloud Storage, Smart AI Motion Detection, Support 2.4GHz Wi-Fi only

Product description

FAQs

1. How many users can view the device at the same time?

A: The owner account can share the device with up to 8 other accounts. Up to 3 users may view the video feed at once, but only 1 user can use the intercom. You can tap on “Share” to share the devices to your families.

2. Do you have to subscribe to watch in real time? Can this camera be used with a sd card without paying for any subscription for cloud?

A: This camera supports real-time viewing but does not support recording to an SD card. The videos will only be stored if you have a Cloud subscription service.

3. Can the doorbell camera connect to 5GHz Wi-Fi networks?

A: No, this doorbell camera only connects to 2.4GHz Wi-Fi. Please ensure when you have both 2.4GHz and 5GHz Wi-Fi network, each with a distinct name for a successful connection.

Troubleshooting network connection issues:

(1) The doorbell camera only works with 2.4GHz Wi-Fi. Please connect it to a 2.4GHz network.

If your network has both 5G or 2.4G please connect it to the 2.4G one.

(2) Double-check that you are entering the correct Wi-Fi name and password.

(3) Verify the distance between the doorbell and the Wi-Fi router; the doorbell should be within 33 feet (10 meters) of the router.

(4) Please enable Bluetooth on your phone, but you don’t need to connect Bluetooth with the device, just ensure the Bluetooth is on.

(5) If you changed your Wi-Fi password, or your camera got disconnected, please reset the Wi-Fi connection with the camera:

Press and hold the doorbell button until the camera was reset, and then add the camera again back to the same App account.

AI-Powered Smart Detection: Advanced AI technology accurately identifies people while filtering out vehicles and animals, so you only get the alerts that matter most.
Secure Cloud Storage: Protect your recordings with AES-128 encrypted cloud storage. Enjoy a 30-day free trial to record, review, and share key moments anytime.
Pre-Capture Recording: Cloud subscribers benefit from pre-capture functionality, ensuring the camera starts recording right at the moment motion begins — never miss a thing.
Reliable 2.4GHz Wi-Fi Connection: Optimized for 2.4GHz networks to deliver stable, uninterrupted performance. (Not compatible with 5GHz Wi-Fi.)
Exceptional Night Vision: Equipped with four powerful infrared LEDs and an advanced image sensor, providing sharp, detailed footage even in total darkness.
Instant Two-Way Audio: Communicate clearly with visitors, greet family members, or guide delivery drivers in real time using the built-in microphone and speaker.
Instant Motion Alerts: Receive real-time notifications to your smartphone whenever motion is detected or someone presses the doorbell.
Wide-Angle View Coverage: The expanded field of view captures more of your doorstep and surroundings, giving you a complete picture with every alert.
Weather-Resistant Design: With an IP65-rated build, this doorbell stands up to rain, snow, and extreme temperatures for year-round protection.
Effortless Charging: Simply remove the insulation strip, connect the included USB cable, and recharge with any standard DC 5V 1A or 5V 2A adapter (charger not included).